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Toma FN AS
984684037
Jonsvollgaten
5011 Bergen
tfn.jonsvollsgaten2@toma.no


Background
This web app provides orders for food and drinks (products) from the end consumer (customer) to a restaurant (merchant). Once an order has been placed, the restaurant is responsible for processing the order. The customer can, when applicable, order food to be delivered in two different ways, order to eat at location (”Kantinebestilling”), and order to be delivered by the merchant (“Møtemat”).

Orders
The person (customer) who creates the order in the web app is responsible ensure that the order is correct and take full responsibility for the contents of the order. The merchant does not take responsibility for any faults and missed orders due to insufficient or incorrect information in the order.

Products
This web app may update or change information about products and prices at any time. Be aware that content may change and that a product name and picture may not always reflect the same product components of the delivered food. The merchant reserves the right to change the delivered product due to that a product or an ingredient may be out of stock. The merchant responsible for informing the customer about any changes.

Payment
Payments can be made with credit card, debit cards, VIPPS, invoicing or via pre-paid card. Once a payment has been approved, the amount paid will be charged instantly from the bank account connected to the card. Note that it might take few banking days for the transaction to finalize, meaning that you may see the purchase as “reservation” in your bank account until the transaction has been finalized.

Terms of purchase
For information of available products and prices please contact your choice of location/kantine. All prices are in Norwegian kroner, the total amount after the purchase is visible in the app. Receipt of purchase is sent by mail.

Terms of sale and repayments
When ordering products that can deteriorate quickly, such as food, no right of withdrawal of the order applies to the customer. The provider of this service works continuously to prevent any operational disruption, neither the provider, or the merchant, can be held responsible for delays or missing orders due to technical issues.

Complaints
If there is a defect in a product or service, you should notify the merchant within a reasonable time after you discover it. in writing or orally about the error. We will then give you information on how to proceed.

Privacy Policy
According to Article 4 of the General Data Protection Regulation (GDPR), “personal data” is all information relating to an identified or identifiable natural person (hereinafter referred to as the “data subject”), which can be identified directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. The legal basis of data protection can be found in the GDPR.

Data controller and processing of data
The party responsible for this web app (“the controller”) is stated in “Contact” section of this page.

Site Visitor Data
When you use this web app the controller may process personal data in order to be able to provide a user-friendly experience of this web app on your device. For the pages to be displayed in your browser, the IP address of the device you are using must be processed. There is also more information about the browser of your device.

This web app must process your login data and contact information in order to update your individual customer account with the funds purchased.

In terms of data protection, the controller guarantees the confidentiality and integrity of personal data processed by this web app. For this purpose, the following data are logged based on a legal balance of interests:

• IP address of the connecting computer (when opening this website)
• Operating system of the connecting computer
• Browser version of the connecting computer
• Date and time of access to the internet site
• Referring URL
• Login information and e-mail address

The data is also used for analytical purposes and detecting and correcting errors on this web app.

Duration of storage of personal data
Unless explicitly stated in this privacy policy, the data stored by us are deleted as soon as they are no longer necessary for their purpose and the deletion does not conflict with any statutory storage requirements and / or there is no legitimate interest in the re-storage of data.

Recipient /Disclosure of data
Data that you provide will not be disclosed to third parties without your consent. In particular, your data will not be disclosed to third parties for their advertising purposes. Only the controller is allowed to use the collected data.

Cookies
The use of cookies is based on a balance of interests. Our goal is to create a user-friendly experience on our web app.

All legal relationships arising from the framework agreement and from all concluded contract modules between the contracting party and Toma FN AS are governed by Norwegian law.

Contact merchant
If you have any questions regarding terms, privacy policy or our practices, please contact us:

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